.abt2-wrap{max-width:900px;margin:36px auto;font-family:inherit;color:#172033}
.abt2-card{background:#fff;border:1px solid #e7eaf0;border-radius:18px;padding:34px;box-shadow:0 12px 38px rgba(18,32,51,.055)}
.abt2-heading{margin-bottom:26px}
.abt2-heading span{display:block;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.09em;color:#536173}
.abt2-heading h2{font-size:30px;line-height:1.18;letter-spacing:-.025em;margin:7px 0 9px;color:#172033}
.abt2-heading p{margin:0;color:#667085;font-size:15px;line-height:1.6}
.abt2-form{display:grid;gap:20px;margin:0}
.abt2-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px 20px}
.abt2-form label{display:flex;flex-direction:column;gap:7px;margin:0;color:#344054;font-size:14px;line-height:1.35;font-weight:600;min-width:0}
.abt2-form input:not([type="checkbox"]):not([type="file"]),
.abt2-form select,
.abt2-form textarea{display:block;width:100%;height:46px;min-height:46px;box-sizing:border-box;margin:0!important;border:1px solid #d7dce4!important;border-radius:10px!important;padding:10px 13px!important;background:#fff!important;color:#172033!important;font-family:inherit!important;font-size:15px!important;font-weight:400!important;line-height:24px!important;box-shadow:0 1px 2px rgba(16,24,40,.025)!important;outline:none;transition:border-color .15s ease,box-shadow .15s ease}
.abt2-form select{appearance:auto}
.abt2-form textarea{height:auto;min-height:150px;resize:vertical;line-height:1.55!important}
.abt2-form input:not([type="checkbox"]):not([type="file"]):focus,
.abt2-form select:focus,
.abt2-form textarea:focus{border-color:#8da9c4!important;box-shadow:0 0 0 3px rgba(7,93,168,.08)!important}
.abt2-form input::placeholder,.abt2-form textarea::placeholder{color:#98a2b3}
.abt2-form input[type="file"]{display:block;width:100%;box-sizing:border-box;margin:0;padding:10px 12px;border:1px dashed #d7dce4;border-radius:10px;background:#fafbfc;color:#475467;font:inherit;font-weight:400}
.abt2-form small{font-size:12px;line-height:1.45;font-weight:400;color:#7a8493}
.abt2-form button{justify-self:start;border:0;border-radius:10px;padding:13px 22px;background:#075da8;color:#fff;font:inherit;font-size:14px;font-weight:700;line-height:1.2;cursor:pointer;box-shadow:0 2px 5px rgba(7,93,168,.16);transition:transform .12s ease,box-shadow .12s ease,background .12s ease}
.abt2-form button:hover{background:#064f8e;box-shadow:0 4px 10px rgba(7,93,168,.18)}
.abt2-form button:active{transform:translateY(1px)}
.abt2-check{display:grid!important;grid-template-columns:18px minmax(0,1fr)!important;gap:10px!important;align-items:start!important;font-weight:400!important;font-size:13px!important;line-height:1.55!important}
.abt2-check input[type="checkbox"]{width:16px!important;height:16px!important;min-height:0!important;margin:2px 0 0!important;padding:0!important}
.abt2-alert{padding:13px 15px;border-radius:10px;background:#f4f6f8;margin-bottom:20px;font-size:14px;line-height:1.5}
.abt2-alert.success{background:#edf8f1}
.abt2-alert.error{background:#fff0f0}
.abt2-hp{position:absolute!important;left:-99999px!important}
.abt2-thread{display:grid;gap:14px;margin:24px 0}
.abt2-msg{padding:16px;border-radius:12px;border:1px solid #e1e7ef}
.abt2-msg.staff{background:#f0f6fc}
.abt2-msg.customer{background:#fff}
.abt2-msg-meta{display:flex;justify-content:space-between;gap:20px;font-size:13px;margin-bottom:7px}
.abt2-msg-body{white-space:normal}
.abt2-attachment{margin-top:9px}
.abt2-admin-thread{display:grid;gap:12px}
.abt2-admin-msg{padding:14px;border:1px solid #dcdcde;border-left:4px solid #2271b1;background:#fff}
.abt2-admin-msg.customer{border-left-color:#646970}
.abt2-admin-msg.note{border-left-color:#dba617;background:#fff9e6}
.abt2-admin-msg p{white-space:pre-wrap}
@media(max-width:700px){
 .abt2-wrap{margin:20px auto}
 .abt2-card{padding:22px 18px;border-radius:14px}
 .abt2-grid{grid-template-columns:1fr;gap:17px}
 .abt2-heading{margin-bottom:22px}
 .abt2-heading h2{font-size:25px}
 .abt2-form{gap:17px}
 .abt2-msg-meta{display:block}
 .abt2-form button{width:100%;justify-self:stretch}
}
.abt2-agent-summary{display:grid;grid-template-columns:1fr 1fr;gap:8px 18px;padding:16px 18px;margin:0 0 22px;background:#f8fafc;border:1px solid #e7eaf0;border-radius:12px}.abt2-agent-summary p{margin:0;font-size:14px;line-height:1.5}.abt2-msg.note{background:#fff9e8;border-color:#f0dfaa}@media(max-width:700px){.abt2-agent-summary{grid-template-columns:1fr}}